Due to the nature of problem, performing any diagnostics in real time is nearly impossible, so any additional help will be appreciated. If someone else is facing this issue or have suggestions, please let me know. ![]() I've tried disabling HIPS Advanced memory scanner but to no avail. CPU usage is normal, seems a memory lock issue to us, specifically during startup scan. So far we've started working with our local reseller to collect logs and relevant information. Disabling Realtime protection or uninstalling Endpoint Protection is the only way to let users work normally. Sometimes all gets back to normal after waiting, sometimes we have to physically power cycle. I searched for similar recent posts in Forum but couldn't find anything similar so I assume it's related with our locale (IT) or our specific endpoint policies.Ībout 2% of our managed endpoints are becoming unresponsive after boot: apps freeze, cannot interact with Explorer elements, network traffic stops, whole Windows GUI becomes unusable for several minutes. For example, Endpoint Version 7.3 is compatible with Windows 10 version 20H2.This is a first hint of a problem we're facing since Endpoint ver.0 has been rolled out on our Windows 10 customers. ![]() ** Forward Compatibility - ESET guarantees compatibility of future operating system versions with the latest ESET product versions. For example, Endpoint Version 8.x released during December 2020 is compatible with Windows 10 versions released up to 30 months earlier (June 2018) or since Windows 10 version 1803. * Backward Compatibility - When an ESET product version is released, ESET guarantees compatibility of earlier operating system versions released within a specified period into the past. (It might work, but it is not guaranteed) (Applicable for the latest product version only)
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